What Data We Collect and Why We Need It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number, and the payment method you link, whether that is DANA, OVO, or GoPay. We also collect transactional data: deposit amounts, withdrawal requests, and wallet verification
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records. This data exists so we can process your payments accurately, verify your identity when you request a withdrawal, and contact you when there is a security event on your account. Beyond account data, we collect session information — device type, browser version, and IP address
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— to detect unusual login attempts and keep your account secure. Players in Batam and across Indonesia who access the lobby via mobile will have mobile session data logged the same way as desktop sessions. We do not collect data beyond what is needed for the
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above purposes. We retain your account data for as long as your account remains active and for a reasonable period after closure, as required to resolve any outstanding transaction disputes. If you want to know exactly what data we hold on your account, you can request
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a full data summary through our live support channel at any time. Availability of certain account features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.